Ordered a Starlink and can’t wait to get your hands on it? Shipments, depending on where you’re based, could take a few weeks.
In this article, I will quickly detail how you can check on the order status of your hardware delivery (both in the browser and on the app), how long waiting times normally are, and other aspects to consider.
How To Check Starlink Order Status In Browser
In order to check on your order status in the browser, you first need to navigate to Starlink’s website. From there, click on the three lines on the right hand side.
From there, you elect to sign into your account. After you click on the ‘SIGN IN’ button, you will be redirected to a page that prompts you to enter your email and password.
Once logged in, you will land on Starlink’s account portal where you have the option to manage your Starlink devices, make subscription payments, and check on the status of your Starlink shipment.
The shipment tracking section can be found in the second box below ‘YOUR STARLINKS’ and is consequently called ‘YOUR ORDERS’.
From there, you can either directly click on the tracking number (left green arrow) or on ‘VIEW’ (right green arrow).
Clicking on the tracking number (left arrow) will redirect you straight to the page of the company responsible for your shipment (DHL in my case). Said page will detail what the status of your shipment is.
Alternatively, you can click on the ‘VIEW’ button to receive an overview of your order and its status.
The page lists valuable information, including your order number (which you can click on again to check on the status) as well as the order status itself.
How To Check Starlink Order Status In Mobile App
Luckily, checking the order status in the mobile app is as much of a breeze as within the browser account portal. First, you need to download Starlink’s mobile app, which is available for both Android and iOS devices.
After opening the app, click on the human icon on the top right corner (marked as green).
This will redirect you to your account page where, among others, you can browse the Starlink show, contact customer support, or check on the status of your shipment.
Simply click on the ‘ORDERS’ page, which then takes you to all the hardware you have ordered in the past. Once again, you just need to click on the tracking number, which automatically redirects you to the page of the shipment provider.
How Long Does Starlink Take To Ship?
Starlink claims that its shipments can take up to two weeks from the date of ordering. In reality, most customers can expect to receive their hardware kit sooner.
Realistically, you should be able to receive your order in about a week if you live in a country with decent infrastructure, including the United States, Canada, Australia, Germany, or the United Kingdom.
Related: how to set up Starlink
In some instances, such as island nations like the Philippines or Barbados, shipments may (!) actually be delivered right around the two-weeks mark.
Generally speaking, the further you are away from densely populated areas (where distribution facilities and warehouses are normally located), the longer you’ll have to wait for your Starlink kit to arrive.
If your kit has not arrived within the two weeks, then make sure to contact Starlink’s customer support. I detailed the process in a separate article here.