Comments on: Starlink Portability Plan Explained

By: Carlie

Carlie — Wed, 03 Dec 2025 02:13:28 +0000

I am a snowbird and live in Florida six months in New York six months. We fly back-and-forth. Our neighbors in New York have Starlink so I know I have accessibility. What is the best way for us to have Starlink in both places?

By: shak

shak — Wed, 04 Oct 2023 17:21:58 +0000

we encountered same error , unexpected location although we used global roaming .

By: Viktor

Viktor — Mon, 21 Aug 2023 07:38:59 +0000

In reply to laura hartman.

Hi Laura, honestly I’d just order it to your desired location in Haiti. If the dish does not arrive, then that’s not on you but on Starlink.

Or, alternatively, order it to a friend’s house in Haiti and then just change the service address in your account profile.

Hope that helps. 🙂

By: laura hartman

laura hartman — Sun, 20 Aug 2023 15:14:27 +0000

I have looked for this answer everywhere, so maybe you can help? I run a school in Haiti and Starlink now is actually available there (yay!). But, as you might not know, sending anything to Haiti right now is very risky and it is even more dangerous to be on the streets to pick it up.
So, I would like to ship it to Miami b/c I will fly through MIA on way to Haiti, and then we will have security with us on our drive to our location.
But it seems that I cannot ship to a diff location that our service address and, because of this whole location issue, we cannot have our location in Miami but use indefinitely in Haiti.
Any suggestions? There does not seem to be a way to contact Starlink if you do not already have an account . . . so catch22.

By: Viktor Hendelmann

Viktor Hendelmann — Tue, 02 May 2023 14:21:27 +0000

In reply to AL Mett.

Hi Al,
I’d suggest to switch to Roam for the time being. You can now move back to Residential within the Starlink account portal. However, before you do that, check in with support to confirm that it works according to plan.

Lastly, only do that if you reside in an area with excess (and not limited capacity) as Residential is only available to those living in areas with surplus capacity. Excess capacity areas are those where customers are charged $90 per month for Residential ($120 in areas with limited capacity).

Hope that helps.

Regards, Viktor

By: AL Mett

AL Mett — Tue, 02 May 2023 12:06:42 +0000

Hi Viktor,
I purchased a residential Starlink in April, primarily for my disabled father. We’re having some work done on our house in June and we’ll be staying at another house about 4 miles away while the work is being done. How can I move our Starlink there with the portability feature not available to us?
Thank you, AL

By: Viktor Hendelmann

Viktor Hendelmann — Mon, 24 Apr 2023 12:58:25 +0000

In reply to Ralf Erik Kudra.

Moin moin Ralf (I’m German as well, btw)!

Yes, you can add a second dish to your account. Simply click on the “+” in the “Your Starlinks” section of your account, which you can access here: https://www.starlink.com/account/home

Once you received the second hardware kit, simply upgrade it to Portability.

Hope that helps! Regards, Viktor

By: Ralf Erik Kudra

Ralf Erik Kudra — Sun, 23 Apr 2023 13:39:45 +0000

Hi Victor,
I am using Starlink for two years in Germany (residential) and I am very happy.
I would like order the portability for my boat but I need a second dish and router, than I dońt want retreat the other stuff.
Is it possible to order a dish to use only on board (with portability function of course).
Thank you for a short answer!
Best regards
Ralf

By: Viktor

Viktor — Wed, 01 Mar 2023 19:09:28 +0000

In reply to Larry LeRoy. I agree, it's a questionable policy change. There's some hope that Starlink will eventually reverse pricing as more satellites are being deployed, thus alleviating some of those bandwidth issues. What speeds do you see with RV in your area?

By: Larry LeRoy

Larry LeRoy — Wed, 01 Mar 2023 12:42:19 +0000

We purchased Starlink residential about a year ago. Satellite internet is our only option. The attractive part of Starlink for us was the portability option. We spend three months a year at our camp in northern Maine (80 miles away) and portability allowed us WI-FI calling. Only means of communication in the area. (No cell service available). Now that portability is no longer available I have to change my plan to the RV plan. $60/ month more for less service. I also understand that I cannot change back to residential without being put on a waiting list. This could all be a game changer for us.